Patient Services Rep / Internal Medicine

Hillcrest Hospital Claremore; Claremore (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Hillcrest Hospital Claremore seeks a Patient Services Rep for the Internal Medicine team. The role is day shift, full-time, handling patient greetings, insurance verification, registration, data entry, and payments with a focus on accurate records and smooth patient flow.

Responsibilities include scheduling visits, managing referrals, and upholding hospital policies while delivering high-quality, compassionate service to patients and families in Claremore, OK.

Qualifications

• Customer service experience preferred.
• Experience in a medical office is a plus.
• Ability to verify insurance and collect payments.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Verify insurance, register patients, and enter data into the system.
• Collect payments and ensure accurate charge slips for data entry.
• Schedule physician/provider appointments and manage referrals.
• Maintain patient flow and medical record availability.

Skills

Customer service

Insurance verification

Registration

Data entry

Payment collection

Communication skills

Education

High School Diploma or GED

Job description

Patient Services Rep / Internal Medicine

Join our team as a day shift, full-time, Patient Services Rep in Claremore, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• Hillcrest Hospital Claremore is a 49-bed acute care medical center offering a wide range of inpatient and outpatient services, including maternity, cardiology, emergency, orthopedics, alcohol withdrawal stabilization, gastroenterology and surgery.
• Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• Responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED

Preferred Requirements:

• Previous customer service experience preferred
• Previous medical office experience would be a plus