Patient Services Rep

Hillcrest HealthCare System; Stillwater (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Tuition assistance

Comprehensive health benefits

Paid time off

Job summary

A healthcare provider in Stillwater, OK is looking for a full-time Patient Services Rep to assist with patient flow, registration, insurance verification, and scheduling. The ideal candidate will have a High School Diploma and preferably previous customer service or medical office experience. This role emphasizes teamwork and quality patient care with a commitment to upholding company policies.

Qualifications

• High School Diploma or GED is a must.
• Previous customer service experience is preferred.
• Experience in a medical office setting is a plus.

Responsibilities

• Provide customer service and assist patients timely.
• Handle insurance verification and patient registration.
• Schedule appointments and maintain physician schedules.

Skills

Customer service

Insurance verification

Data entry

Education

High School Diploma or GED

Job description

Join our team as a full-time, Patient Services Rep in Stillwater, OK.

Overview

Join our team as a full-time, Patient Services Rep in Stillwater, OK.

Why Join Us?

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

Responsibilities

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System

Qualifications

Job Requirements:

• High School Diploma or GED

Preferred Job Requirements:

• Previous customer service experience
• Previous medical office experience

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Hospitals and Health Care