Patient Services Rep I – Front Desk & Scheduling (Bilingual)

Children's Hospital Los Angeles (CHLA); Los Angeles (CA); Presencial; USD 30 000 - 45 000; Tempo integral

Resumo da oferta

Children's Hospital Los Angeles (CHLA) in Los Angeles, CA, is seeking a Patient Services Representative I. This role supports the Behavioral Health Outpatient administrative team by providing a positive patient-family experience through clerical tasks, call handling, registration, and check-in/out processes.

The position operates Monday–Friday, with 8-hour shifts at CHLA’s Wilshire and Vermont offices. The role requires at least one year of customer service experience, preferably in a medical

Qualificações

• One year of customer service experience, preferably in medical front office.
• Basic computer, filing, and organizational skills.
• Ability to deal effectively with the public.

Responsabilidades

• Answer incoming calls and assist patients and families.
• Register patients and assist with check-in/out procedures.
• Collect patient co-pays or deductibles; schedule and verify appointments.

Conhecimentos

Customer service

Communication

Clerical tasks

Front desk

Formação académica

High school diploma or GED

Ferramentas

Office software

Descrição da oferta de emprego

Children's Hospital Los Angeles (CHLA) in Los Angeles, CA, is seeking a Patient Services Representative I. This role supports the Behavioral Health Outpatient administrative team by providing a positive patient-family experience through clerical tasks, call handling, registration, and check-in/out processes.

The position operates Monday–Friday, with 8-hour shifts at CHLA’s Wilshire and Vermont offices. The role requires at least one year of customer service experience, preferably in a medical