Patient Services Rep / Henryetta

Hillcrest Hospital Henryetta; Henryetta (OK); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Tuition assistance

Health benefits

Paid time off

Wellness resources

Job summary

Hillcrest Hospital Henryetta is seeking a Day shift, full-time Patient Services Representative in Henryetta, OK. The role blends customer service with insurance verification, registration, and data entry to support patient flow and accurate records.

Responsibilities include greeting patients, scheduling physician appointments, collecting payments, and ensuring timely, courteous service. Previous medical office experience is preferred, and the team emphasizes a supportive, caring culture.

Qualifications

• High School Diploma or GED.
• Previous customer service experience.
• Previous medical office experience.

Responsibilities

• Multi-faceted role including customer service, insurance verification, registration, payment collection and data entry.
• Ensure patient flow, medical record availability and completeness; schedule physician/provider appointments.
• Greet patients and visitors; answer phones promptly in a friendly manner.
• Collect and verify patient information; process payments and data entry.
• Uphold Hillcrest Healthcare System policies and procedures.
• Commit to being a team player and provide quality patient care.

Skills

Customer service

Insurance verification

Registration

Data entry

Payment collection

Scheduling

Education

High School Diploma or GED

Job description

Join our team as a day shift, full-time, Patient Services Representative in Henryetta, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Hillcrest Hospital Henryetta is a 30-bed acute care medical center offering a wide range of inpatient and outpatient services, including cardiology, emergency, women's services, general surgery, rehabilitation, withdrawal stabilization and surgery.
  

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED.

Preferred Job Requirements:

• Previous customer service experience.
• Previous medical office experience.