Patient Services Specialist - Day Shift & Scheduling

Hillcrest Hospital Henryetta; Henryetta (OK); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Tuition assistance

Health benefits

Paid time off

Wellness resources

Job summary

Hillcrest Hospital Henryetta is seeking a Day shift, full-time Patient Services Representative in Henryetta, OK. The role blends customer service with insurance verification, registration, and data entry to support patient flow and accurate records.

Responsibilities include greeting patients, scheduling physician appointments, collecting payments, and ensuring timely, courteous service. Previous medical office experience is preferred, and the team emphasizes a supportive, caring culture.

Qualifications

• High School Diploma or GED.
• Previous customer service experience.
• Previous medical office experience.

Responsibilities

• Multi-faceted role including customer service, insurance verification, registration, payment collection and data entry.
• Ensure patient flow, medical record availability and completeness; schedule physician/provider appointments.
• Greet patients and visitors; answer phones promptly in a friendly manner.
• Collect and verify patient information; process payments and data entry.
• Uphold Hillcrest Healthcare System policies and procedures.
• Commit to being a team player and provide quality patient care.

Skills

Customer service

Insurance verification

Registration

Data entry

Payment collection

Scheduling

Education

High School Diploma or GED

Job description

Hillcrest Hospital Henryetta is seeking a Day shift, full-time Patient Services Representative in Henryetta, OK. The role blends customer service with insurance verification, registration, and data entry to support patient flow and accurate records.

Responsibilities include greeting patients, scheduling physician appointments, collecting payments, and ensuring timely, courteous service. Previous medical office experience is preferred, and the team emphasizes a supportive, caring culture.