Patient Services Rep / Henryetta

Ardent Health Services; Henryetta (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Ardent Health Services in Henryetta, OK seeks a Patient Services Representative for day shift, full-time. You will welcome patients, verify insurance, register visits, collect payments and enter data to keep the workflow smooth.

This role supports scheduling, medical records availability, and ensures adherence to hospital policies while delivering courteous service in a team-driven environment.

Qualifications

• High School Diploma or GED.
• Previous customer service experience.
• Previous medical office experience.

Responsibilities

• Ensure patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receive and greet patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Skills

Customer service

Insurance verification

Registration

Payment collection

Data entry

Referrals

Education

High School Diploma or GED

Job description

Join our team as a day shift, full-time, Patient Services Representative in Henryetta, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuitionassistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Hillcrest Hospital Henryetta is a 30-bed acute care medical center offering a wide range of inpatient and outpatient services, including cardiology, emergency, women’s services, general surgery, rehabilitation, withdrawal stabilization and surgery.
  

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED.

Preferred Job Requirements:

• Previous customer service experience.
• Previous medical office experience.