Patient Services Pro: Scheduling & Registration

Hillcrest HealthCare System; Henryetta (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Hillcrest HealthCare System seeks a Patient Services Representative for day shift in Henryetta, OK. The role supports patient flow, registration, insurance verification, and data entry while providing courteous service to patients and visitors.

Responsibilities include greeting customers, collecting accurate information, scheduling appointments, handling payments, and maintaining medical records in a fast-paced environment within a 30-bed acute care setting.

Qualifications

• High School Diploma or GED required.
• Previous customer service experience preferred.
• Previous medical office experience preferred.

Responsibilities

• Greet patients and visitors in a timely, courteous manner.
• Verify insurance information and collect accurate data for registration.
• Register patients and schedule physician/provider appointments and referrals.
• Maintain patient flow and ensure medical record availability and completeness.
• Answer phones promptly and provide friendly, responsive service.

Skills

Customer service

Insurance verification

Registration

Payment collection

Data entry

Referrals

Education

High School Diploma or GED

Job description

Hillcrest HealthCare System seeks a Patient Services Representative for day shift in Henryetta, OK. The role supports patient flow, registration, insurance verification, and data entry while providing courteous service to patients and visitors.

Responsibilities include greeting customers, collecting accurate information, scheduling appointments, handling payments, and maintaining medical records in a fast-paced environment within a 30-bed acute care setting.