Patient Services Rep / Chouteau

Ardent Health Services; Oklahoma; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Health benefits

Job summary

Ardent Health Services in Chouteau, OK is seeking a day shift, full-time Patient Services Rep to support patient flow and front-desk operations at Utica Park Clinic. The role combines customer service, insurance verification, registration, and data entry to ensure smooth handling of patient visits.

The position requires a high school diploma or GED, basic computer skills, and a basic understanding of insurance and medical records. Prior customer service or medical office experience is preferred.

Qualifications

• High School Diploma or GED required.
• Basic understanding of insurance, referrals and medical records.
• Preferred experience in customer service or medical office.

Responsibilities

• Multifaceted role including customer service, insurance verification, registration, payment collection and data entry.
• Ensure patient flow, medical record availability and completeness; schedule physician/provider appointments.
• Greet patients and visitors, assess needs, and assist promptly and courteously.
• Collect and verify accurate patient information and enter into registration system; process payments.
• Uphold policies and procedures of Hillcrest Healthcare System.

Skills

Customer service

Basic computer skills

Education

High School Diploma or GED

Job description

Join our team as a day shift, full-time, Patient Services Rep (PSR) in Chouteau, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.

• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements

• High School Diploma or GED
• Basic computer knowledge
• Basic understanding of insurance, referrals and medical record

Preferred Job Requirements

• Previous customer service experience
• Previous medical office experience