Patient Services Rep / Chouteau

Ardent Health Services; Chouteau (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Tuition assistance

Health benefits

Paid time off

Job summary

Ardent Health Services in Chouteau, OK is hiring a day shift, full-time Patient Services Rep. You will greet patients, collect information, verify insurance, register patients, and assist with payment collection. The role blends front-desk support with data entry and scheduling to ensure smooth patient flow.

Ideal candidates have basic computer skills, familiarity with insurance processes, and prior customer service or medical office experience. Join a people-first team at Utica Park Clinic.

Qualifications

• High school diploma or GED required.
• Basic computer knowledge and understanding of insurance, referrals, and medical records.
• Previous customer service or medical office experience preferred.

Responsibilities

• Greet patients and visitors and assist promptly and courteously.
• Verify and collect insurance information and referrals.
• Register patients and ensure accurate data entry in the registration system.
• Collect payments for services and complete charge slips for data entry.
• Maintain scheduling and assist with physician/provider appointment calendars.
• Uphold Hillcrest Healthcare System policies and procedures.

Skills

Customer service

Insurance verification

Data entry

Scheduling

Communication

Education

High School Diploma or GED

Tools

Registration system

Office software

Job description

Join our team as a day shift, full-time, Patient Services Rep (PSR) in Chouteau, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.

• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements

• High School Diploma or GED
• Basic computer knowledge
• Basic understanding of insurance, referrals and medical record

Preferred Job Requirements

• Previous customer service experience
• Previous medical office experience