Patient Services & Registration Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 31,000 - 36,000; Full time

Job summary

St. Bernards Healthcare is seeking a Patient Service Representative to greet patients, arrange efficient registration, and collect accurate patient and insurance information.

You will inform patients about clinic policies and assist with medical records requests and general patient account tasks. The role requires answering phones, handling billing questions, maintaining confidentiality of patient information, and a professional demeanor.

Qualifications

• Minimum of one year experience in customer service; preferably six months receptionist experience in health care setting.
• Experience with office equipment.
• Ability to work independently and exercise good judgment.

Responsibilities

• Greet patients and arrange registration for patients.
• Collect accurate patient and insurance information and explain clinic policies.
• Answer telephone and handle billing questions; process medical records requests and general patient accounts.

Skills

Customer service

Receptionist experience (healthcare)

Office equipment

Independent work

Good judgment

Job description

St. Bernards Healthcare is seeking a Patient Service Representative to greet patients, arrange efficient registration, and collect accurate patient and insurance information.

You will inform patients about clinic policies and assist with medical records requests and general patient account tasks. The role requires answering phones, handling billing questions, maintaining confidentiality of patient information, and a professional demeanor.