Patient Access & Registration Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 26,000 - 32,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR seeks a Patient Service Representative to greet patients and arrange efficient registration, ensuring accurate patient and insurance information and clear clinic policies.

The role answers phones, handles billing questions, processes medical records requests, and maintains confidentiality. It requires independent work, good judgment, and a professional image in interactions with patients, families, visitors and staff.

Qualifications

• Minimum of one-year experience in customer service setting.
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Responsibilities

• Greet patients and arrange for efficient registration.
• Collect accurate patient and insurance information and inform policies.
• Answer telephone and billing questions from patients.
• Process medical records requests and general patient account functions.
• Maintain confidentiality of patient information and demonstrate professionalism.

Skills

Customer service

Receptionist

Attention to detail

Tools

Office equipment

Job description

St. Bernards Healthcare in Jonesboro, AR seeks a Patient Service Representative to greet patients and arrange efficient registration, ensuring accurate patient and insurance information and clear clinic policies.

The role answers phones, handles billing questions, processes medical records requests, and maintains confidentiality. It requires independent work, good judgment, and a professional image in interactions with patients, families, visitors and staff.