Patient Services & Registration Specialist

Cleveland Clinic; Broadview Heights (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

The Cleveland Clinic is seeking a Patient Service Specialist to deliver proactive, patient-first service across the visitor journey. You will handle appointment scheduling, registration, wayfinding and general inquiries while maintaining a welcoming environment and accurate information.

Ideal candidates show excellent communication, professionalism, and the ability to multi-task in a fast-paced setting. You will be supported with tuition reimbursement and opportunities for career growth within

Qualifications

• Excellent communication and customer service skills.
• Professional, caring and helpful demeanor.
• Ability to multi-task and stay organized.

Responsibilities

• Process patient registration, scheduling, and check-in procedures accurately.
• Assist with insurance verification and billing questions.
• Provide directions and information to patients and visitors.
• Promote use of MyChart and front-end technology.

Skills

Communication

Customer service

Multitasking

Professionalism

Education

High School Diploma or GED

Job description

The Cleveland Clinic is seeking a Patient Service Specialist to deliver proactive, patient-first service across the visitor journey. You will handle appointment scheduling, registration, wayfinding and general inquiries while maintaining a welcoming environment and accurate information.

Ideal candidates show excellent communication, professionalism, and the ability to multi-task in a fast-paced setting. You will be supported with tuition reimbursement and opportunities for career growth within