Patient Services & Records Coordinator

U.S. Department of Defense; Nellis Air Force Base Census-Designated Place (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Recruitment incentive

Relocation incentive

Student loan repayment

Job summary

The U.S. Department of Defense at Nellis AFB, NV is seeking a receptionist/clerical professional for the 99th Medical Group. The role serves as the first contact for patients and visitors, handling scheduling, records, and routine clerical tasks in a federal medical facility.

Eligibility includes a suitability/background check, potential security considerations, and adherence to immunization requirements. Direct Hire, with possible incentives and relocation assistance as applicable.

Qualifications

• Background investigation required.
• Security clearance may be required.
• Seasonal influenza vaccination or exemption may be required.
• Hepatitis B vaccination required for direct patient contact if applicable.

Responsibilities

• Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties.
• Complete request forms for patient orders, blood work and other administrative requests.
• Maintain and monitor patient appointment or admission schedules.
• Receive patients and visitors as the initial contact, in person or by phone.
• Refer urgent messages and results for immediate action.
• Monitor delays in scheduled care and communicate updates to staff and patients.
• Maintain patients' records (electronic and paper).

Job description

The U.S. Department of Defense at Nellis AFB, NV is seeking a receptionist/clerical professional for the 99th Medical Group. The role serves as the first contact for patients and visitors, handling scheduling, records, and routine clerical tasks in a federal medical facility.

Eligibility includes a suitability/background check, potential security considerations, and adherence to immunization requirements. Direct Hire, with possible incentives and relocation assistance as applicable.