Clinic Operations & Records Specialist

U.S. Department of Defense; Joint Base Lewis-McChord (WA); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Defense is seeking a Medical Support Assistant (Office Automation) to support a Medical Treatment Facility. This Direct Hire Solicitation outlines duties in ambulatory care such as data entry, scheduling, and coordination with specialty services.

The role includes managing electronic health records, patient flow, secure messaging, and information on policies and procedures. A one-year probation applies per 5 CFR Part 11, with vaccination requirements and potential immunization

Qualifications

• Data entry and appointment scheduling experience.
• Experience with electronic health records systems.
• Familiarity with Office automation tools recommended.

Responsibilities

• Performs receptionist and clerical functions in an ambulatory clinic, including data entry, appointment scheduling, and coordination with specialty services.
• Enters, updates, and retrieves information from electronic health records and other automated systems.
• Maintains clinic appointment schedules and coordinates patient flow.
• Manages secure messaging, routes calls, relays messages, and escalates urgent issues.
• Verifies patient eligibility and provides information on clinic and hospital policies and procedures.
• Prepares routine correspondence, progress reports, medical statements, and statistical reports.

Skills

Data entry

Appointment scheduling

Electronic health records

Office automation

Job description

U.S. Department of Defense is seeking a Medical Support Assistant (Office Automation) to support a Medical Treatment Facility. This Direct Hire Solicitation outlines duties in ambulatory care such as data entry, scheduling, and coordination with specialty services.

The role includes managing electronic health records, patient flow, secure messaging, and information on policies and procedures. A one-year probation applies per 5 CFR Part 11, with vaccination requirements and potential immunization