Medical Office & Records Specialist (Clinic Support)

U.S. Department of Defense; Annapolis (MD); On-site; USD 35,000 - 58,000; Full time

Job summary

The U.S. Department of Defense seeks a Medical Support Assistant (Office Automation) at Naval Health Clinic Annapolis, MD. The role handles patient records, front-desk duties, and appointment coordination in an ambulatory clinic setting.

Candidates must pass suitability background checks, obtain/maintain a Secret clearance, meet immunization requirements, and qualify as a typist (40 wpm). Travel up to 5% may be required; a 1-year trial period is possible; the position is mission essential.

Qualifications

• Maintain patient records (electronic and paper) with proper patient and health care provider identification.
• Receive patients and visitors as the initial point of contact in ambulatory clinic.
• Maintain and monitor patient appointment schedules for the clinic.
• Refer urgent messages and patient results for immediate actions.

Responsibilities

• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Perform full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory clinic setting.
• Receive patients and visitors as the initial point of contact, either in person or telephonically.
• Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Refer urgent messages and patient results for immediate actions.

Skills

Reception duties

Record keeping

Clerical tasks

Patient communication

Job description

The U.S. Department of Defense seeks a Medical Support Assistant (Office Automation) at Naval Health Clinic Annapolis, MD. The role handles patient records, front-desk duties, and appointment coordination in an ambulatory clinic setting.

Candidates must pass suitability background checks, obtain/maintain a Secret clearance, meet immunization requirements, and qualify as a typist (40 wpm). Travel up to 5% may be required; a 1-year trial period is possible; the position is mission essential.