Clinic Operations Specialist - Medical Support

U.S. Department of Defense; Tacoma (WA); On-site; USD 32,000 - 52,000; Full time

Job summary

U.S. Department of Defense at Madigan Army Medical Center in Washington State is seeking a professional to perform receptionist and clerical duties in a clinical setting.

This Direct Hire Solicitation involves managing patient flow, data entry in EHR systems, and coordinating with specialty services to ensure efficient clinic operations. The role requires handling secure messaging, scheduling, and eligibility verification, with season influenza vaccination or exemption as a condition of

Qualifications

• Background investigation may be required.
• Seasonal influenza vaccination or exemption required as a condition of employment.
• Immunizations may be required unless exempted by a licensed physician.
• Mission Essential designation requires reporting to work during emergencies.

Responsibilities

• Prepare routine correspondences, reports, medical statements, and statistics.
• Perform receptionist and clerical duties in a medical clinic: data entry, scheduling, and coordination with specialists.
• Enter, update, and retrieve information from electronic health records and other systems.
• Maintain clinic appointment schedules and manage patient flow.
• Handle secure messaging, relay calls, and escalate urgent issues.
• Verify patient eligibility and communicate clinic policies.

Skills

Data entry

Clerical skills

Medical clinic experience

Tools

Electronic health records (EHR)

Job description

U.S. Department of Defense at Madigan Army Medical Center in Washington State is seeking a professional to perform receptionist and clerical duties in a clinical setting.

This Direct Hire Solicitation involves managing patient flow, data entry in EHR systems, and coordinating with specialty services to ensure efficient clinic operations. The role requires handling secure messaging, scheduling, and eligibility verification, with season influenza vaccination or exemption as a condition of