Patient Services Receptionist – Medical Office

NeighborHealth; Boston (MA); Hybrid; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Life and Disability Insurance

401(K) Retirement Plan

Tuition Reimbursement

Flexible Spending and Transportation 1

Paid Holidays, Vacations, Sick, and/or

Personal Time

Generous Staff Development Benefit

Excellent Malpractice Coverage

Free Parking

Job summary

NeighborHealth is seeking a dedicated Practice Secretary/Receptionist for the Family Medicine department in Boston. The role focuses on providing administrative support, welcoming patients, and ensuring smooth daily operations.

The position requires a High School Diploma or GED, at least one year in a medical office, and bilingual Spanish skills. You will schedule appointments, manage records, and assist staff with various tasks in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• At least one year in a medical office setting.
• Demonstrated personal computer skills in a Windows environment; Medical Terminology preferred.
• Bilingual Spanish skills required.

Responsibilities

• Interacts with patients and staff professionally and respectfully.
• Provides excellent customer service and makes patients feel welcome.
• Checks out patients in the computer and schedules follow-up or X-file appointments.
• Prepares charts and handles opening/closing procedures.
• Uses computer to schedule, cancel, and confirm appointments and communicate via email or staff message.

Skills

Bilingual Spanish

Customer service

Medical terminology

Education

High School Diploma or GED

Tools

Windows environment

Job description

NeighborHealth is seeking a dedicated Practice Secretary/Receptionist for the Family Medicine department in Boston. The role focuses on providing administrative support, welcoming patients, and ensuring smooth daily operations.

The position requires a High School Diploma or GED, at least one year in a medical office, and bilingual Spanish skills. You will schedule appointments, manage records, and assist staff with various tasks in a fast-paced environment.