Practice Secretary-3

NeighborHealth Corporation; United States; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical & Dental Coverage

Life and Disability Insurance

401(K) Retirement Plan

Educational Assistance

Flexible Spending & Transportation

Job summary

NeighborHealth Corporation is seeking a Practice Secretary to support the South End Washington Primary Care department. You will greet patients, perform clerical and reception tasks, and screen walk-ins to the practice at 1601 Washington Street.

The role emphasizes excellent customer service, professional interaction with patients, and reliable scheduling using our computer systems. A high school diploma and basic PC skills are required, with Spanish language ability highly valued.

Qualifications

• Provides excellent customer service to patients and staff.
• Demonstrates proficiency with Windows-based systems.
• Knowledge of medical terminology is preferred.
• Bilingual Spanish skills are required.

Responsibilities

• Greet patients and screen walk-ins to the practice.
• Check out patients in the computer system at end of day and schedule follow-ups.
• Print labels and prepare charts for opening/closing procedures.
• Use the computer to schedule, cancel, and confirm appointments and manage records.

Skills

Customer service

Windows environment

Medical Terminology

Bilingual Spanish

Education

High School Diploma or GED

Job description

NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you\'re a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we\'re advancing medicine and delivering the best care experience for our patients and community!

Time Type: Full time Department: South End Washington Primary Care All Locations: 1601 Washington Street Position Summary: A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator. Essential Duties and Responsibilities: Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately. Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed. Responsible for early am chart preparation and other opening/closing procedures. Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message. Qualifications and Requirements: High School Diploma or GED At least one year in a medical office setting Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred Bilingual Spanish skills required Compensation Range: $20/hr up to $30/hr based on relevant experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment. There\'s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It\'s because we\'re committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work. We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team! Medical & Dental Coverage Life and Disability Insurance Privileges at Boston Medical Center for Providers 401(K) Retirement Plan Educational Assistance Flexible Spending & Transportation Accounts Paid Holidays, Vacations, Sick and Personal Time A Generous Staff Development Benefit Excellent Malpractice Coverage A Designated Medical Staff Office for Physician Support Free Parking And Much More…