Bilingual Medical Receptionist & Front Desk Concierge

ZAHEEN MEDICAL CENTER LLC; Peabody (MA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Job summary

ZAHEEN MEDICAL CENTER LLC in Peabody, MA is seeking a Medical Receptionist to manage the busy front desk of a family medicine practice. You will greet patients, check them in/out, answer phones, schedule appointments, and perform basic clerical tasks while maintaining accurate medical records and ensuring smooth daily operations.

The ideal candidate is bilingual in English and Spanish, has strong customer service and organizational skills, is detail oriented, and comfortable with Microsoft

Qualifications

• Must be bilingual in English and Spanish.
• Strong customer service skills.
• Excellent organizational skills and attention to detail.
• Familiarity with Microsoft Office.
• Prior medical office experience is desirable.
• Familiarity with medical terminology and EMR.

Responsibilities

• Greet patients and guests who walk through the door.
• Ascertain needs and check in/out patients.
• Insurance eligibility verification.
• Answer phones and schedule appointments or answer questions.
• Maintain comprehensive medical records as needed.
• Collect payments and reconcile at end of day.
• Outreach for past-due appointments.
• Verify patient demographics in EMR.
• Take phone messages and route to staff.
• Monitor voicemails and office emails.
• Scan and fax documents daily; manage the Fax inbox.
• Provide letters upon request.

Skills

Bilingual (English/Spanish)

Customer service

Organizational skills

Attention to detail

MS Office

EMR experience

Insurance portals

Tools

Microsoft Office

EMR systems

Job description

ZAHEEN MEDICAL CENTER LLC in Peabody, MA is seeking a Medical Receptionist to manage the busy front desk of a family medicine practice. You will greet patients, check them in/out, answer phones, schedule appointments, and perform basic clerical tasks while maintaining accurate medical records and ensuring smooth daily operations.

The ideal candidate is bilingual in English and Spanish, has strong customer service and organizational skills, is detail oriented, and comfortable with Microsoft