Patient Services Pro II: Scheduling, Billing & Insurance

David Raines Community Health Centers; Shreveport (LA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Paid holidays

Paid time off

Extended leave

Discounted services

Loan repayment options

Continuing education days

Zusammenfassung

David Raines Community Health Centers is seeking a Patient Services Representative II to be the primary contact at our clinics. You will manage advanced patient scheduling, verify demographics, and secure insurance authorization to ensure smooth visits.

You will rotate across DRCHC sites in Bossier, Gilliam, Haynesville, Minden, Shreveport, delivering friendly service while maintaining accuracy in records and processing payments.

Qualifikationen

• Greet patients, verify demographic information, and secure insurance authorization for services.
• Schedule appointments and follow-up visits, ensuring accurate patient calendars and clinic efficiency.
• Collect deductibles, co-payments, and deposits and advise patients on billing or insurance guidelines.
• Maintain accurate, confidential patient records and distribute them to clinical staff.
• Address patient inquiries, communicate waiting times, and resolve issues to ensure satisfaction.
• Assist patients' referrals, transportation, insurance verification, etc.

Aufgaben

• Greet patients and verify demographics; secure necessary insurance authorization.
• Schedule appointments and manage follow-up visits to optimize clinic flow.
• Collect co-pays and deductibles; advise on billing and insurance guidelines.
• Maintain and securely share confidential patient records with clinical staff.
• Answer patient inquiries, communicate wait times, and resolve issues for satisfaction.
• Assist with referrals, transportation, and insurance verifications as needed.

Kenntnisse

Customer service

Communication

Interpersonal skills

Multitasking

Insurance protocols

Medical terminology

Ausbildung

High School Diploma or equivalent

1 year patient/customer services experience

Health care experience

Tools

EMR software

Microsoft Office

NextGen EDR

Jobbeschreibung

David Raines Community Health Centers is seeking a Patient Services Representative II to be the primary contact at our clinics. You will manage advanced patient scheduling, verify demographics, and secure insurance authorization to ensure smooth visits.

You will rotate across DRCHC sites in Bossier, Gilliam, Haynesville, Minden, Shreveport, delivering friendly service while maintaining accuracy in records and processing payments.