Patient Services Specialist II – Scheduling & Insurance

Cedars-Sinai; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Cedars-Sinai is seeking a Patient Service Representative II to provide clerical and administrative support in our high-volume clinics. You’ll handle check-in/out, insurance information, scheduling, and patient coordination while maintaining HIPAA compliance and data integrity in the CS-Link system.

You’ll collaborate with providers and staff, manage referrals and authorizations, and contribute to lean workflows and patient flow within the department, ensuring a positive patient experience and

Qualifications

• High School Diploma/GED required.
• 2+ years of experience with insurance companies and obtaining authorizations.

Responsibilities

• Manages patient check-in and check-out, including payment collection.
• Maintains patient demographics and insurance data in CS-Link.
• Schedules and coordinates appointments and special requests.
• Coordinates procedures with other departments and reschedules no-shows.
• Analyzes insurance benefits and patient out-of-pocket costs.
• Manages provider master schedules and communications.
• Coordinates referrals and authorizations per regs and best practices.
• Supports lean workflows and department huddles.
• Maintains HIPAA confidentiality guidelines.
• Performs courier duties and supports clinic operations.

Skills

Patient coordination

Scheduling

Communication

Education

High School Diploma/GED

Tools

CS-Link system

Job description

Cedars-Sinai is seeking a Patient Service Representative II to provide clerical and administrative support in our high-volume clinics. You’ll handle check-in/out, insurance information, scheduling, and patient coordination while maintaining HIPAA compliance and data integrity in the CS-Link system.

You’ll collaborate with providers and staff, manage referrals and authorizations, and contribute to lean workflows and patient flow within the department, ensuring a positive patient experience and