Patient Access & Scheduling Specialist II (Insurance Auth)

Cedars-Sinai; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Cedars-Sinai in Los Angeles is seeking a Patient Service Representative II to provide clerical and administrative support in high‑volume clinics. You will coordinate new patient consultations and follow‑up appointments, verify insurance and authorizations, relay messages to providers, and help with record procurement.

This role supports PFSP, Clinical Nutrition, and Social Work Services, requiring handling calls, referrals, and HIPAA‑compliant processing.

Qualifications

• 2+ years of experience with insurance companies and obtaining authorizations.
• Experience with coordinating patient access and scheduling is a plus.

Responsibilities

• Answering and triaging calls, directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of patient information in compliance with HIPAA rules and regulations.

Skills

Insurance authorizations

Medical scheduling

Education

High School Diploma/GED

Job description

Cedars-Sinai in Los Angeles is seeking a Patient Service Representative II to provide clerical and administrative support in high‑volume clinics. You will coordinate new patient consultations and follow‑up appointments, verify insurance and authorizations, relay messages to providers, and help with record procurement.

This role supports PFSP, Clinical Nutrition, and Social Work Services, requiring handling calls, referrals, and HIPAA‑compliant processing.