Patient Services Pro — Front Desk & Scheduling

Mercy Home Health; Youngstown (OH); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Benefits package

Paid time off

Tuition assistance

Zusammenfassung

Mercy Health in Youngstown is seeking a Patient Services Representative for the Physician Practice at Boardman Medical Pavilion. You will register patients, verify demographics and insurance, schedule appointments, and assist with financial discussions.

Excellent customer service and accurate data entry are essential. Responsibilities include handling referrals, online scheduling, and assisting patients with MyChart.

Qualifikationen

• High School Diploma or GED required.
• Prior registration/healthcare experience preferred.
• Excellent customer service and communication skills required.

Aufgaben

• Serves as primary point of contact between patients and physician practices.
• Greets patients and community with respect and provides excellent service.
• Answers calls, routes them, schedules patients, and enters information accurately.
• Processes patients for appointments and verifies demographics and insurance.
• Explains financial options to patients and collects payments.
• Processes admission paperwork and verifies insurance details.

Kenntnisse

Customer service

Communication

Scheduling

Cash handling

Problem solving

Ausbildung

High School Diploma or GED

Tools

MyChart

Revenue cycle software

Electronic Health Record

Jobbeschreibung

Mercy Health in Youngstown is seeking a Patient Services Representative for the Physician Practice at Boardman Medical Pavilion. You will register patients, verify demographics and insurance, schedule appointments, and assist with financial discussions.

Excellent customer service and accurate data entry are essential. Responsibilities include handling referrals, online scheduling, and assisting patients with MyChart.