Patient Services Pro — Front Desk & Care Advocate

RadNet, Inc.; Rancho Mirage (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

HSA with employer funding

Wellness dollars

401(k) match

Free imaging services for you and your

Job summary

RadNet, Inc. is seeking a Patient Service Representative in California to greet and register patients, verify insurance, collect payments, and coordinate scheduling.

You will work in a fast-paced imaging center environment, ensuring accurate documentation and smooth patient flow. Ideal candidates have a High School diploma and strong communication skills, with experience in customer service and basic computer use.

Qualifications

• Experience providing exceptional customer service.
• Strong multitasking and communication skills.
• Intermediate to advanced computer skills.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect and log all co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide patient orientation for prep and safety protocols and give directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and property; comply with PHI regulations.

Skills

Customer service

Multitasking

Communication

Computer skills

Education

High School Diploma or GED

Job description

RadNet, Inc. is seeking a Patient Service Representative in California to greet and register patients, verify insurance, collect payments, and coordinate scheduling.

You will work in a fast-paced imaging center environment, ensuring accurate documentation and smooth patient flow. Ideal candidates have a High School diploma and strong communication skills, with experience in customer service and basic computer use.