Radiology Patient Services Rep | Front Desk

RadNet, Inc.; Los Gatos (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet, Inc. in California is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with back-office staff to ensure smooth visits and accurate documentation.

You will handle scheduling, answer calls, provide patient orientation and safeguard PHI while delivering world-class service in a fast-paced imaging center environment. High school diploma required; healthcare experience preferred.

Qualifications

• High School Diploma or GED required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures and documentation.
• Collect and log all co-pays and fees.
• Answer or transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Orient patients on preparatory and safety protocols and provide directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient property and Health Information.
• Safeguard on-site medications per policies and laws.
• Respect company property and patient financial information.
• Display professional behavior toward patients and coworkers.
• Interact diplomatically with patients, families and the public.
• Establish and maintain cooperative working relationships.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

RadNet, Inc. in California is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with back-office staff to ensure smooth visits and accurate documentation.

You will handle scheduling, answer calls, provide patient orientation and safeguard PHI while delivering world-class service in a fast-paced imaging center environment. High school diploma required; healthcare experience preferred.