Patient Services Navigator

Marshall Medical Centers; Arab (AL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision

401K organization match

Tuition assistance

Employee discounts

Job summary

Huntsville Hospital Health System is seeking an engaged Registration Specialist to greet patients and families in Huntsville, AL. You will obtain and enter demographic and financial data for all patient types, while delivering friendly service and resolving issues promptly.

Strong typing, time management, and organizational skills are essential. The role supports daily operations with flexibility for varied shifts, holidays, and on-call needs, and offers comprehensive benefits through Huntsville

Qualifications

• Excellent verbal and written communication skills.
• Proficiency in typing 35 words per minute with high accuracy.
• Ability to work in a fast-paced environment and manage time effectively.
• Strong organizational skills and data handling.

Responsibilities

• Greet the public, patients, and families.
• Enter demographic and financial information for all patient types.
• Handle customer service issues in a friendly manner and resolve problems.
• Ensure paperwork accuracy and assist training for new staff.

Skills

Verbal communication

Written communication

Typing 35 wpm

Time management

Multitasking

Organization skills

Problem solving

Empathy

Team orientation

Education

High School/GED

Post-secondary education preferred

Tools

Microsoft Office Suite

Job description

Huntsville Hospital Health System is seeking an engaged Registration Specialist to greet patients and families in Huntsville, AL. You will obtain and enter demographic and financial data for all patient types, while delivering friendly service and resolving issues promptly.

Strong typing, time management, and organizational skills are essential. The role supports daily operations with flexibility for varied shifts, holidays, and on-call needs, and offers comprehensive benefits through Huntsville