Patient Services Specialist (Front Desk & Billing)

Huntsville Hospital; Arab (AL); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with company match

On-site employee pharmacy

Tuition assistance

Nurse residency program

Employee discounts

Job summary

Huntsville Hospital seeks an organized Registration Specialist to greet patients, capture demographics, and manage financial information. You will respond to inquiries, ensure accuracy of forms, and assist with process improvements while supporting daily operations.

Training new staff and maintaining a patient-centric approach are essential. The role requires experience in customer service, data entry, and MS Office proficiency.

Qualifications

• Education required: High School/ GED completion; Education preferred: Post-secondary education.
• Experience: Two to three years of customer service/public relations/leadership experience preferred; two to three years computer experience preferred.
• Previous medical record or billing experience strongly preferred; will consider one year of previous work experience in other fields.
• Strong communication, organization, and time management skills; ability to train others and support process improvement.

Responsibilities

• Greets the public, patients, and families and enters demographic and financial information.
• Handles all customer service issues in a friendly manner and resolves issues.
• Ensures paperwork is accurate and up to date; trains new hires and existing staff as needed.
• Collects required fees from patients or authorized representatives and supports daily operations.
• Flexible to work alternate shifts, weekends, holidays, and on-call as needed.

Skills

Verbal communication

Written communication

Typing 35 wpm

Multitasking

Data analysis

MS Office

Team oriented

Ethics

Accountability

Empathy

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Huntsville Hospital seeks an organized Registration Specialist to greet patients, capture demographics, and manage financial information. You will respond to inquiries, ensure accuracy of forms, and assist with process improvements while supporting daily operations.

Training new staff and maintaining a patient-centric approach are essential. The role requires experience in customer service, data entry, and MS Office proficiency.