Patient Access & Registration Specialist

Huntsville Hospital; Huntsville (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

Huntsville Hospital in Huntsville, AL is seeking an administrative front-desk role. You will greet the public, patients, and families in person and by phone, and you will obtain and enter demographic, financial and registration information for all patient types.

You will own customer service issues with a friendly approach, collect copays and other fees, and be adaptable to alternate shifts, weekends, and on-call duties at off-site locations such as CBO and Cochran Center.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• 2–3 years customer service/public relations experience preferred.
• 2–3 years computer experience preferred; one year in other fields considered.

Responsibilities

• Greet the public, patients, and families in person and over the phone.
• Obtain and enter demographic, financial and registration information for all patient types.
• Handle customer service issues with ownership and a friendly approach.
• Collect required fees (copays, deductibles, coinsurance, etc.) from patients or authorized representatives.
• Be flexible to work alternate shifts, weekends, holidays, and on-call at off-site locations including CBO & Cochran Center.

Skills

Customer service

Public relations

Computer skills

Multitasking

Time management

Verbal communication

Written communication

Education

High school diploma or GED

Job description

Huntsville Hospital in Huntsville, AL is seeking an administrative front-desk role. You will greet the public, patients, and families in person and by phone, and you will obtain and enter demographic, financial and registration information for all patient types.

You will own customer service issues with a friendly approach, collect copays and other fees, and be adaptable to alternate shifts, weekends, and on-call duties at off-site locations such as CBO and Cochran Center.