Patient Services Manager 2 - Dining & Mailroom Lead

Sodexo; Arcadia (CA); Hybride; USD 78 000 - 100 000; Plein temps

Avantages offerts par ce poste

Health/dental/vision

401(k) matching

Paid time off

Tuition reimbursement

Résumé du poste

Sodexo at USC Arcadia Hospital seeks a Patient Services Manager 2 to lead daily patient dining and mailroom operations in a fast-paced healthcare environment.

You will inspire frontline teams, manage scheduling and resources, and uphold service quality, safety, and patient satisfaction across services. This role offers comprehensive benefits and growth opportunities within our healthcare operations.

Qualifications

• Experience guiding frontline teams in service-driven operations such as healthcare support services.
• Knowledge of patient dining workflows and food safety standards.
• Experience with staff scheduling and onboarding in a hospital or large service environment.
• Commitment to service excellence through patient engagement and quality monitoring.

Responsabilités

• Oversee patient dining and mailroom operations.
• Lead frontline teams and set performance standards.
• Ensure regulatory compliance and patient satisfaction.
• Schedule staff and coordinate day-to-day operations.

Connaissances

Lead frontline teams

Patient dining workflows

Food safety & sanitation

Staff scheduling & onboarding

Performance monitoring

Rounding & patient engagement

Formation

Associate degree

Description du poste

Sodexo at USC Arcadia Hospital seeks a Patient Services Manager 2 to lead daily patient dining and mailroom operations in a fast-paced healthcare environment.

You will inspire frontline teams, manage scheduling and resources, and uphold service quality, safety, and patient satisfaction across services. This role offers comprehensive benefits and growth opportunities within our healthcare operations.