Healthcare Patient Services & Dining Manager

Sodexo; Arlington (VA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care and Welll

401(k) Plan with Matching Contribu

Paid Time Off and Company Holidays

Career Growth Opportunities and TuItu

Job summary

Sodexo, supporting Virginia Hospital Center in Arlington, VA, seeks an experienced Patient Dining Services Manager 1 to lead a frontline team and elevate the patient experience. This role blends operations management with service excellence in healthcare, overseeing mailroom and patient dining workflows to ensure safety, quality, and efficiency.

You'll manage staffing, set direction, and coach staff in a complex hospital setting.

Qualifications

• Experience guiding frontline teams within service-driven operations such as mailroom, dining, or healthcare support services.
• Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
• Background in staff scheduling, onboarding, and day-to-day operational coordination.
• Commitment to service excellence through patient engagement, rounding, and quality monitoring.
• Organizational skills that support workflow management, performance standards, and continuous improvement.

Responsibilities

• Oversee mailroom services alongside patient dining operations to ensure smooth, compliant workflows.
• Lead a frontline team, set direction, and deploy resources to meet service and safety standards.
• Monitor performance and coach staff; drive improvements in patient experience and operations.
• Influence cross-functional partners to ensure alignment of service quality and compliance.

Skills

Leadership

Frontline team supervision

Healthcare service

Operational coordination

Staff scheduling

Education

Associate degree or equivalent experience

Job description

Sodexo, supporting Virginia Hospital Center in Arlington, VA, seeks an experienced Patient Dining Services Manager 1 to lead a frontline team and elevate the patient experience. This role blends operations management with service excellence in healthcare, overseeing mailroom and patient dining workflows to ensure safety, quality, and efficiency.

You'll manage staffing, set direction, and coach staff in a complex hospital setting.