Patient Services & Dining Operations Lead

Sodexo; Arcadia (CA); Hybrid; USD 78,000 - 100,000; Full time

Benefits offered by this job

Health/dental/vision

401(k) matching

Paid time off

Tuition reimbursement

Job summary

Sodexo at USC Arcadia Hospital seeks a Patient Services Manager 2 to lead daily patient dining and mailroom operations in a fast-paced healthcare environment.

You will inspire frontline teams, manage scheduling and resources, and uphold service quality, safety, and patient satisfaction across services. This role offers comprehensive benefits and growth opportunities within our healthcare operations.

Qualifications

• Experience guiding frontline teams in service-driven operations such as healthcare support services.
• Knowledge of patient dining workflows and food safety standards.
• Experience with staff scheduling and onboarding in a hospital or large service environment.
• Commitment to service excellence through patient engagement and quality monitoring.

Responsibilities

• Oversee patient dining and mailroom operations.
• Lead frontline teams and set performance standards.
• Ensure regulatory compliance and patient satisfaction.
• Schedule staff and coordinate day-to-day operations.

Skills

Lead frontline teams

Patient dining workflows

Food safety & sanitation

Staff scheduling & onboarding

Performance monitoring

Rounding & patient engagement

Education

Associate degree

Job description

Sodexo at USC Arcadia Hospital seeks a Patient Services Manager 2 to lead daily patient dining and mailroom operations in a fast-paced healthcare environment.

You will inspire frontline teams, manage scheduling and resources, and uphold service quality, safety, and patient satisfaction across services. This role offers comprehensive benefits and growth opportunities within our healthcare operations.