Patient Services Liaison & Care Access Specialist

University of California - Los Angeles Health; Ventura (CA); Presencial; USD 44.000 - 63.000; Jornada completa

Descripción de la vacante

UCLA Health in Ventura is seeking a Patient Service Representative for the Ventura Primary Care Clinic. You will serve as a liaison between patients and physicians, help patients access services, and support referrals and communications within the health system.

The role emphasizes compassionate service, teamwork with faculty and staff, and proficiency with EPIC/Care Connect. The pay range listed reflects hourly compensation.

Formación

• Ability to set priorities reflecting job responsibilities.
• Ability to build productive relationships with Faculty, Staff, Administration and patients.
• Ability to balance competing demands to maintain productivity.
• Excellent verbal communication to convey complex problems.
• Ability to interact diplomatically with patients across health levels.
• Ability to provide coverage for Community Clinics as assigned.

Responsabilidades

• Act as a liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to appropriate resources and provide follow-up via telephone.
• Support through EPIC/Care Connect and related systems.

Conocimientos

Prioritization

Relationship-building

Creative problem-solving

Verbal communication

Patient diplomacy

Clinic coverage

Herramientas

EPIC/Care Connect

Hospital IT systems

Descripción del empleo

UCLA Health in Ventura is seeking a Patient Service Representative for the Ventura Primary Care Clinic. You will serve as a liaison between patients and physicians, help patients access services, and support referrals and communications within the health system.

The role emphasizes compassionate service, teamwork with faculty and staff, and proficiency with EPIC/Care Connect. The pay range listed reflects hourly compensation.