Patient Services Navigator, Clinic Care

UCLA Health; San Luis Obispo (CA); On-site; USD 61,000 - 81,000; Full time

Job summary

UCLA Health in San Luis Obispo is seeking a Patient Services Representative for our Primary & Specialty Care Clinic. You will act as a liaison between patients and physicians, assist patients in accessing services, and help coordinate communication with referring physicians.

In this role you will obtain insurance authorizations and provide follow-up support by telephone and through EPIC/Care Connect, contributing to a collaborative and compassionate health system.

Qualifications

• Direct support to physicians and patients in the clinic.
• Liaison between patients and physicians.
• Assist patients in accessing services within the health system.
• Coordinate communication with referring physicians.

Responsibilities

• Obtain insurance authorizations and follow up via telephone and EPIC/Care Connect.
• Provide patient-focused service in a busy primary and specialty care setting.

Job description

UCLA Health in San Luis Obispo is seeking a Patient Services Representative for our Primary & Specialty Care Clinic. You will act as a liaison between patients and physicians, assist patients in accessing services, and help coordinate communication with referring physicians.

In this role you will obtain insurance authorizations and provide follow-up support by telephone and through EPIC/Care Connect, contributing to a collaborative and compassionate health system.