Patient Services Liaison – Primary & Specialty Care

UCLA Health; San Luis Obispo (CA); Sur place; USD 44 000 - 63 000; Plein temps

Résumé du poste

UCLA Health is seeking a Patient Services Representative at the San Luis Obispo Primary & Specialty Care Clinic. You will act as a liaison between patients and physicians, assist patients in navigating services within the health system, and coordinate referrals and authorizations.

The role supports the broader UCLA Health network and emphasizes compassionate care in a collaborative environment.

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Build productive relationships with faculty, staff, and patients.
• Ability to integrate competing demands into a productive work environment.
• Strong verbal communication to convey complex problems.
• Interact with a diverse patient population.

Responsabilités

• Act as liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Obtain insurance authorizations and follow up via EPIC/Care Connect.
• Support clinical and administrative operations at UCLA Health.

Connaissances

Set priorities

Relationship building

Adaptability

Verbal communication

Patient interaction

Coverage for clinics

Outils

EPIC

Care Connect

Hospital system

Description du poste

UCLA Health is seeking a Patient Services Representative at the San Luis Obispo Primary & Specialty Care Clinic. You will act as a liaison between patients and physicians, assist patients in navigating services within the health system, and coordinate referrals and authorizations.

The role supports the broader UCLA Health network and emphasizes compassionate care in a collaborative environment.