Patient Services Liaison (Bilingual) - Social Care Support

Urban Health Plan, Inc; New York (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fully funded Health Insurance for you

Family Health Insurance coverage

Job summary

Urban Health Plan, Inc. is hiring a Social Services Representative to work in the lobby of our Bronx health center. The role involves coordinating services such as medical transportation, nutrition resources, and home care, with a focus on serving elderly patients.

The position is full-time, on-site, with a Monday–Friday 8:00am–5:00pm schedule. Bilingual English/Spanish required. Ideal candidates have a High School Diploma, strong communication skills, and at least 1 year in healthcare, with a

Qualifications

• Must have High School Diploma.
• Ability to work in a high-volume and fast-paced environment.
• Strong customer service skills are required.
• 1 year of experience in healthcare.
• Effective oral and written communication.
• Passion for helping the elderly.
• Bilingual English/Spanish is required.

Responsibilities

• Assists providers with providing services including but not limited to: Medical Durable Equipment, Transportation, Food Pantries/Nutrition programs, and Home Care Services.
• Supports completion of forms, generates letters, and requests for services.
• Completes home care requests and prior authorizations.
• Assists with medical record requests including HIPPA forms.
• Supports social workers and case managers with service provisions.
• Assists with the completion and requests of prior authorization at the request of providers.

Skills

Customer service

Oral/written communication

Bilingual EN/ES

Healthcare experience

High-volume work

Education

High School Diploma

Job description

Urban Health Plan, Inc. is hiring a Social Services Representative to work in the lobby of our Bronx health center. The role involves coordinating services such as medical transportation, nutrition resources, and home care, with a focus on serving elderly patients.

The position is full-time, on-site, with a Monday–Friday 8:00am–5:00pm schedule. Bilingual English/Spanish required. Ideal candidates have a High School Diploma, strong communication skills, and at least 1 year in healthcare, with a