Bilingual Patient Service Rep – Healthcare Admin (Bronx)

Urban Health Plan; New York (NY); Vor Ort; USD 37.000 - 45.000; Vollzeit

Zusammenfassung

Urban Health Plan in the Bronx is hiring a bilingual Patient Service Representative (English/Spanish) for the Bella Vista Health Center to greet and register patients, verify information, schedule appointments and support the department.

Requirements include a high school diploma, at least 1 year of clerical experience, strong communication skills, and the ability to thrive in a fast-paced setting; bilingual English/Spanish is required.

Qualifikationen

• Bilingual English/Spanish required.
• Excellent communication skills and ability to provide exceptional patient experience.
• Understanding of phone etiquette and standard office procedures.
• Ability to thrive in a fast-paced environment.

Aufgaben

• Greet patients and identify their needs.
• Prepare examination rooms, stock inventory, and sterilize instruments.
• Verify insurance information through managed care website.
• Answer incoming calls and take messages for providers.
• Register patients, update demographics, and assign PCP as applicable.
• Schedule appointments and manage recalls and no-shows.
• Provide administrative support to department.

Kenntnisse

Bilingual English/Spanish

Ausbildung

High School Diploma

Jobbeschreibung

Urban Health Plan in the Bronx is hiring a bilingual Patient Service Representative (English/Spanish) for the Bella Vista Health Center to greet and register patients, verify information, schedule appointments and support the department.

Requirements include a high school diploma, at least 1 year of clerical experience, strong communication skills, and the ability to thrive in a fast-paced setting; bilingual English/Spanish is required.