Bilingual Front Desk Patient Services Rep – Bronx (Mon-Fri)

Urban Health Plan

New York (NY)

On-site

USD 41,000 - 45,000

Full time

2 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Urban Health Plan in the Bronx is hiring a Bilingual (English/Spanish) Patient Service Representative to join Bella Vista Health Center. You will greet and register patients, verify information, and provide empathy and support to patients as they arrive, ensuring a smooth check-in experience.

The role requires strong administrative skills, excellent communication, and the ability to work onsite Monday through Friday, 8:00 am to 5:00 pm.

Qualifications

High School Diploma required.
Minimum of 1 year of clerical/administrative experience, ideally in a health care setting.
Bilingual English/Spanish required.
Must have excellent communication skills and ability to provide exceptional experience to patients.
Understanding of phone etiquette and standard office procedures.
Ability to thrive in a fast-paced environment.

Responsibilities

Greeting patients and identifying their needs.
Prepares examination rooms, stocks inventory, and sterilizes instruments.
Verifies insurance information through managed care website.
Answers incoming calls and takes messages for providers.
Register patients, checks demographics, assign PCP (when applicable), check, updates information as needed.
Schedules appointment and reschedules no shows appointments and recalls patients for required services.
Helps to maintain charts and provide administrative support to the department.
Other administrative duties as assigned.