Patient Services Leader, Healthcare Dining & Experience

Compass Group USA; Augusta (GA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare in Augusta, GA is seeking a hands-on Patient Services Manager to lead the patient dining team in an acute care hospital.

The role focuses on developing teams, improving the patient experience, and ensuring meals are delivered safely, accurately, and with care.

Join a respected healthcare dining services leader and contribute to quality improvement with HIPAA compliance and food safety standards.

Qualifications

• Associate degree with at least one year of related foodservice experience, or a bachelor’s degree in foodservice management, hospitality, nutrition, or a related field.
• At least one year of foodservice management experience preferred
• Acute care or healthcare foodservice experience strongly preferred
• Certified Dietary Manager, Registered Diet Technician, or Registered Dietitian preferred
• ServSafe certification preferred
• Comfortable using Microsoft Office, electronic medical records, and diet office systems

Responsibilities

• Lead daily patient foodservice operations and ensure meals meet dietary orders, medical direction, and patient preferences
• Hire, train, coach, and develop patient services team members
• Ensure special and modified diets are prepared and delivered accurately
• Drive patient satisfaction initiatives and help the team achieve service goals
• Maintain compliance with HIPAA, food safety, regulatory, and accreditation standards
• Partner with clinical and hospital leadership on quality improvement programs
• Participate in departmental meetings, patient rounding, and facility-wide initiatives
• Monitor service standards, staffing, workflow, and overall team performance

Skills

Leadership

Team management

Communication

Foodservice operations

HIPAA compliance

Education

Associate degree in foodservice management or related

Bachelor’s degree in foodservice management, hospitality, nutrition, or related field

Tools

Microsoft Office

Electronic Medical Records

Diet Office Systems

Job description

Morrison Healthcare in Augusta, GA is seeking a hands-on Patient Services Manager to lead the patient dining team in an acute care hospital.

The role focuses on developing teams, improving the patient experience, and ensuring meals are delivered safely, accurately, and with care.

Join a respected healthcare dining services leader and contribute to quality improvement with HIPAA compliance and food safety standards.