Patient Services Lead: Registration & Scheduling

The University of Texas Medical Branch; League City (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The University of Texas Medical Branch in League City, TX is hiring for a Patient Services role that focuses on coordinating clerical and medical activities to ensure a smooth patient experience. This on-site position supports patient registration, billing discussions, and access to UTMB services for both new and returning patients.

Ideal candidates hold an Associate’s degree with clerical or customer service experience.

Qualifications

• Associate’s degree with at least 1 year of clerical or customer service experience, or equivalent.
• Preferred experience with health insurance processes (verification, prior authorizations, predeterminations).

Responsibilities

• Coordinate clerical and medical activities to support patient care.
• Assist with patient registration and access to UTMB services.
• Provide high level customer service to patients, physicians, and staff.
• Triaging problems and guiding clinic flow to meet patient needs.

Skills

Customer service

Communication

Problem-solving

Education

Associate’s degree

Tools

Excel

Word

Database management

Job description

The University of Texas Medical Branch in League City, TX is hiring for a Patient Services role that focuses on coordinating clerical and medical activities to ensure a smooth patient experience. This on-site position supports patient registration, billing discussions, and access to UTMB services for both new and returning patients.

Ideal candidates hold an Associate’s degree with clerical or customer service experience.