Patient Services Lead — Dining & Mailroom Operations

Sodexo; Oklahoma City (OK); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Medical benefits

401(k) Plan

Paid time off

Tuition reimbursement

Job summary

Sodexo in Oklahoma City seeks an operational leader to oversee mailroom services and patient dining in a healthcare setting. You will guide frontline teams, optimize workflows, ensure regulatory compliance, and deliver a positive experience for patients, staff, and visitors.

This role emphasizes leadership, scheduling, onboarding, and day-to-day coordination, with accountability for staffing decisions in a dynamic hospital environment.

Qualifications

• Experience guiding frontline teams within service-driven operations.
• Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
• Background in staff scheduling, onboarding, and day-to-day operational coordination.

Responsibilities

• Lead two essential service areas that directly support patient experience and hospital operations.
• Ensure regulatory compliance and safe, efficient service delivery.
• Drive service quality and patient satisfaction through frontline leadership and daily coaching.
• Oversee staff scheduling, onboarding and day-to-day operational coordination.

Skills

Frontline leadership

Patient dining workflows

Food safety

Staff scheduling

Onboarding

Operational coordination

Education

Associate degree or equivalent experience

Job description

Sodexo in Oklahoma City seeks an operational leader to oversee mailroom services and patient dining in a healthcare setting. You will guide frontline teams, optimize workflows, ensure regulatory compliance, and deliver a positive experience for patients, staff, and visitors.

This role emphasizes leadership, scheduling, onboarding, and day-to-day coordination, with accountability for staffing decisions in a dynamic hospital environment.