Patient Experience & Operations Manager

Sodexo Group; Marysville, Northern (CA, KY); Hybrid; USD 65,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching Contribu­t}

Paid Time Off and Holidays

Tuition Reimbursement

Career Growth Opportunities

Job summary

Sodexo Group in Marysville, CA, is looking for an operations leader to oversee mailroom services and patient dining operations. You will manage people, set direction, and allocate resources to deliver consistent service excellence in a healthcare setting.

Responsibilities include performance reviews, staffing decisions, and driving improvements, while upholding safety and nutrition standards across the unit.

Qualifications

• Education: Associate degree or equivalent experience.
• Management experience: at least 2 years.
• Related experience: at least 2 years.
• Experience in healthcare or hospital services is a plus.
• Knowledge of sanitation and nutrition standards is beneficial.

Responsibilities

• Oversee mailroom and patient dining operations.
• Lead frontline teams to ensure service quality and patient experience.
• Coordinate staffing, scheduling and onboarding.
• Ensure compliance with health and safety standards.
• Drive continuous improvement and performance monitoring.

Skills

Frontline leadership

Patient dining workflows

Staff scheduling

Service excellence

Operational coordination

Education

Associate degree or equivalent experience

Job description

Sodexo Group in Marysville, CA, is looking for an operations leader to oversee mailroom services and patient dining operations. You will manage people, set direction, and allocate resources to deliver consistent service excellence in a healthcare setting.

Responsibilities include performance reviews, staffing decisions, and driving improvements, while upholding safety and nutrition standards across the unit.