Patient Experience Leader: Dining & Mailroom Ops

Sodexo; Arlington (VA); On-site; USD 60,000 - 72,000; Full time

Job summary

Sodexo is seeking an experienced Patient Dining Services Manager 1 to support Virginia Hospital Center in Arlington, VA. You will lead a team overseeing patient dining and mailroom operations, ensuring compliance, patient satisfaction, and efficient workflows.

This role offers growth opportunities in healthcare leadership within a Magnet-designated hospital environment. Ideal candidates will have Associate degree or equivalent experience, with a track record of coordinating staffing, onboarding,

Qualifications

• Experience leading frontline teams in service-driven operations.
• Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
• Experience with staff scheduling, onboarding, and daily operational coordination.

Responsibilities

• Oversee mailroom services alongside patient dining operations.
• Ensure regulatory compliance and maintain high patient and staff satisfaction.
• Coordinate scheduling, onboarding, and day-to-day operations to meet performance goals.

Skills

Frontline team leadership

Patient dining workflows

Food safety & sanitation

Staff scheduling & onboarding

Education

Associate degree or equivalent experience

Job description

Sodexo is seeking an experienced Patient Dining Services Manager 1 to support Virginia Hospital Center in Arlington, VA. You will lead a team overseeing patient dining and mailroom operations, ensuring compliance, patient satisfaction, and efficient workflows.

This role offers growth opportunities in healthcare leadership within a Magnet-designated hospital environment. Ideal candidates will have Associate degree or equivalent experience, with a track record of coordinating staffing, onboarding,