Patient Services Manager II - Lead Dining & Mailroom

Sodexo; Washington (District of Columbia); On-site; USD 65,000 - 75,000; Full time

Job summary

Sodexo at MedStar Georgetown University Hospital in Washington, DC is seeking a Patient Services Manager 2 to lead mailroom and patient dining operations in a fast-paced healthcare environment.

You will supervise frontline teams, manage scheduling, onboarding, and performance reviews while ensuring regulatory compliance, service quality, and patient satisfaction across service areas. The role emphasizes hospitality, safety and continuity of patient services.

Qualifications

• Associate degree or equivalent experience required.
• 2 years management experience preferred.
• 2 years related experience required.

Responsibilities

• Oversee mailroom and patient dining operations.
• Lead frontline teams and manage scheduling, onboarding and performance reviews.
• Ensure regulatory compliance and uphold service quality and patient satisfaction.

Skills

Staff management

Service excellence

Scheduling

Onboarding

Leadership

Education

Associate degree or equivalent experience

Job description

Sodexo at MedStar Georgetown University Hospital in Washington, DC is seeking a Patient Services Manager 2 to lead mailroom and patient dining operations in a fast-paced healthcare environment.

You will supervise frontline teams, manage scheduling, onboarding, and performance reviews while ensuring regulatory compliance, service quality, and patient satisfaction across service areas. The role emphasizes hospitality, safety and continuity of patient services.