Patient Services Lead - Diabetes & Endocrinology Clinic

Boone Health; Columbia Township (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Boone Health is seeking a front office lead for the Diabetes & Endocrinology Clinic in Columbia Township. You will manage patient check-in, scheduling, and direct patient flow, while supporting the Central Billing Office with billing records.

Day shifts, 40 hours weekly, Monday-Thursday 7:30-5, Friday 8-12. Benefits start on day one. The role requires excellent receptionist skills, insurance verification, payment collection, and accurate charge entry to ensure smooth clinic operations.

Qualifications

• High School Diploma or GED is required.
• Associate Degree preferred with <2 years’ experience.

Responsibilities

• Handle telephone calls from patients and triage as needed.
• Perform receptionist duties and patient check-in.
• Verify health insurance information and educate patients on regulations.
• Collect payments and record data for patient accounts.
• Enter charges and ensure accurate billing with Central Billing Office.

Skills

Customer service

Telephone triage

Cash handling

Billing support

Education

High school diploma or GED

Associate degree (preferred)

Tools

Billing software

Medical office software

Job description

Boone Health is seeking a front office lead for the Diabetes & Endocrinology Clinic in Columbia Township. You will manage patient check-in, scheduling, and direct patient flow, while supporting the Central Billing Office with billing records.

Day shifts, 40 hours weekly, Monday-Thursday 7:30-5, Friday 8-12. Benefits start on day one. The role requires excellent receptionist skills, insurance verification, payment collection, and accurate charge entry to ensure smooth clinic operations.