Night Shift Patient Access Coordinator

Boone Hospital Center; Columbia Township (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits start first day of employment

Job summary

Boone Health seeks an experienced Patient Access Representative to be the first contact for patients, guiding them through admissions with empathy and accuracy.

You will handle hospital registration, verify insurance, collect demographics, and schedule appointments while ensuring HIPAA compliance and accurate MPI selection. The role emphasizes customer service and precise data entry in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• No experience required.
• Associate degree with <2 years of experience preferred.
• CHAA license/certification required or preferred.

Responsibilities

• Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs and being able to respond to them.
• Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person or by phone.
• This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI.
• The responsibilities of this position include hospital registration and scheduling within multiple Boone Health systems.
• Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple Boone Health systems.
• Validates that the order is complete, signed by the ordering provider, and the correct test is ordered.
• The attention to detail is essential to ensure accurate patient records.
• Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.
• In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements.
• Each patient completes HIPAA acknowledgement.
• Performs Other Responsibilities as Assigned.

Education

High School Diploma or GED

No Experience

Associate Degree < 2 Years’ Experience

CHAA License/Certification

Job description

Boone Health seeks an experienced Patient Access Representative to be the first contact for patients, guiding them through admissions with empathy and accuracy.

You will handle hospital registration, verify insurance, collect demographics, and schedule appointments while ensuring HIPAA compliance and accurate MPI selection. The role emphasizes customer service and precise data entry in a fast-paced environment.