Lead Patient Services Rep - Diabetes & End endocrinology

Boone Physician Services LLC; United States; On-site; USD 28,000 - 40,000; Full time

Job summary

Boone Health is seeking a lead front office specialist for the Diabetes & Endocrinology Clinic. You will direct patient flow, check in patients, schedule appointments, and support the Central Billing Office by maintaining patient financial records.

Occasional switchboard support may be required. Responsibilities include handling calls, performing receptionist duties, verifying insurance information, collecting payments, and entering charges while coordinating with the billing office to ensure

Qualifications

• High school diploma or GED required.
• Associates degree and/or less than 2 years experience preferred.

Responsibilities

• Handles telephone calls from patients, forwarding calls needing triage.
• Performs receptionist duties.
• Verifies health insurance payment information and educates patients on applicable regulations.
• Collects payments and records data.
• Charge entry, assigning diagnostic codes and entering physician/clinic charges.
• Coordinates information with Central Billing Office to ensure charges are captured and collected.
• Performs other responsibilities as assigned.

Education

High School Diploma or GED

Associate Degree

Job description

Boone Health is seeking a lead front office specialist for the Diabetes & Endocrinology Clinic. You will direct patient flow, check in patients, schedule appointments, and support the Central Billing Office by maintaining patient financial records.

Occasional switchboard support may be required. Responsibilities include handling calls, performing receptionist duties, verifying insurance information, collecting payments, and entering charges while coordinating with the billing office to ensure