Patient Service Representative - Diabetes & Endo Clinic

Boone Health; Columbia Township (MO); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Boone Health is seeking a front office lead for the Diabetes & Endocrinology Clinic in Columbia Township. You will manage patient check-in, scheduling, and direct patient flow, while supporting the Central Billing Office with billing records.

Day shifts, 40 hours weekly, Monday-Thursday 7:30-5, Friday 8-12. Benefits start on day one. The role requires excellent receptionist skills, insurance verification, payment collection, and accurate charge entry to ensure smooth clinic operations.

Qualifications

• High School Diploma or GED is required.
• Associate Degree preferred with <2 years’ experience.

Responsabilités

• Handle telephone calls from patients and triage as needed.
• Perform receptionist duties and patient check-in.
• Verify health insurance information and educate patients on regulations.
• Collect payments and record data for patient accounts.
• Enter charges and ensure accurate billing with Central Billing Office.

Connaissances

Customer service

Telephone triage

Cash handling

Billing support

Formation

High school diploma or GED

Associate degree (preferred)

Outils

Billing software

Medical office software

Description du poste

Job DescriptionAdditional Job Information40 hours per weekMonday through Thursday, 7:30 a.m. to 5:00 p.m.Friday, 8:00 a.m. to 12:00 p.m.Location: Diabetes & Endocrinology ClinicBenefits start first day of employment!OverviewJob SummaryServes as a lead for front office activity. Directs the patient flow process at the physician office. Performs patient check in and appointment scheduling as assigned. Supports Central Billing Office by maintaining patient financial records at the office. Provides closure to patient visit. May support office as switchboard operator as needed.Job ResponsibilitiesHandles telephone calls from patients, forwarding calls needing triage.Performs receptionist duties.Verifies health insurance payment information and educates patients on the applicable regulations. Collects payments and records data.Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic charges.Coordinates information with Central Billing Office to ensure all charges are captures and properly collected.Performs Other Responsibilities as Assigned.Minimum QualificationsHigh School Diploma or GEDNo ExperiencePreferred QualificationsAssociate Degree< 2 Years’ ExperienceWork ShiftDay Shift (United States of America)Legal StatementThe above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.Equal Opportunity Employer