Patient Services Lead — Cardiology Front Desk

2200 The Brigham and Women's Hospital, Inc.; Foxborough (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking a Practice Assistant II to support our busy Cardiology and Urology clinics. In this patient-facing role, you will assist with check-in/check-out, scheduling, copay collection, and other front-desk tasks in a fast-paced environment.

The ideal candidate has 2–3 years of office experience, is organized, and comfortable with multiple practice management systems; Epic experience is a plus.

Qualifications

• Education High School Diploma or Equivalent required
• 2-3 years office experience required
• Epic experience is a plus

Responsibilities

• Processes patients arriving for appointments; verifies and updates registration and billing information.
• Welcomes patients and completes activities to ensure a smooth visit, including forms and referrals.
• Performs check-out tasks and schedules follow-up appointments as needed.

Skills

Office Suite proficiency

Phone system handling

Written communication

Time management

Education

High School Diploma or Equivalent

Tools

Epic experience

Job description

The Brigham and Women's Hospital, Inc. is seeking a Practice Assistant II to support our busy Cardiology and Urology clinics. In this patient-facing role, you will assist with check-in/check-out, scheduling, copay collection, and other front-desk tasks in a fast-paced environment.

The ideal candidate has 2–3 years of office experience, is organized, and comfortable with multiple practice management systems; Epic experience is a plus.