Patient Care Coordinator — Cardiology & Urology

Brigham and Women's Hospital, Inc.; Foxborough (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Brigham and Women's Hospital, Inc. is seeking a Practice Assistant II to support busy Cardiology and Urology clinics. You will handle front-desk duties, schedule appointments, collect copays, and assist patients throughout visits in a fast-paced environment.

The ideal candidate has 2–3 years of office experience, is personable, organized, and comfortable with high patient volumes. Epic experience is a plus as are strong communication and customer service skills.

Qualifications

• High School Diploma or Equivalent required.
• 2-3 years of office experience preferred.
• Proficiency with all Office Suite (Word, Excel, Outlook).
• Strong communication and customer service skills.
• Ability to manage time and multiple tasks effectively.

Responsibilities

• Process patient check-in and check-out and verify appointments.
• Schedule appointments and coordinate with specialty clinics.
• Collect copays and assist with billing-related tasks.
• Answer front-desk inquiries and assist patients with forms.
• Maintain patient confidentiality per HIPAA guidelines and privacy standards.

Skills

Office suite proficiency

Communication skills

Time management

Customer service

Multitasking

Education

High School Diploma or Equivalent

Tools

Epic software

Job description

Brigham and Women's Hospital, Inc. is seeking a Practice Assistant II to support busy Cardiology and Urology clinics. You will handle front-desk duties, schedule appointments, collect copays, and assist patients throughout visits in a fast-paced environment.

The ideal candidate has 2–3 years of office experience, is personable, organized, and comfortable with high patient volumes. Epic experience is a plus as are strong communication and customer service skills.