Patient Services & Front Office Specialist

CommuniCare Health Center Jobs; Kerrville (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

CommuniCare Health Center Jobs in Kerrville, TX is seeking an organized Front Desk/Administrative Clerk to handle patient registration, insurance verification, and daily office duties. The role requires strong communication skills, data entry proficiency, and the ability to manage balances and scheduling for a busy medical office.

Responsibilities include new patient registration, appointment coordination, eligibility screening, and end-of-day reconciliations, with a focus on excellent customer

Qualifications

• Front desk customer service experience required (minimum 1 year).
• Experience with insurance verification and referrals preferred.
• Good verbal and written communication skills essential.
• Proficient data entry and keyboarding skills.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Performs new patient registration and updates demographics in the system.
• Verifies insurance and activates plans; manages balances and cash collection.
• Maintains waiting area and checks in patients efficiently; escalate issues.
• Prepares for next-day clinic by printing lists, confirming appointments, and screening eligibility.
• Completes end-of-day reconciliation; ensures cash/deposits balance with reports.
• Provides exceptional customer service and supports other departments as needed.

Skills

Verbal and written communication

Data entry / keyboarding

Insurance verification experience

Front office operations

Bilingual English/Spanish

Education

High School/GED

Medical Assistant or Dental Assistant training (preferred)

Job description

CommuniCare Health Center Jobs in Kerrville, TX is seeking an organized Front Desk/Administrative Clerk to handle patient registration, insurance verification, and daily office duties. The role requires strong communication skills, data entry proficiency, and the ability to manage balances and scheduling for a busy medical office.

Responsibilities include new patient registration, appointment coordination, eligibility screening, and end-of-day reconciliations, with a focus on excellent customer